- Items should be returned undamaged, in their original condition within 14 calendar days after the delivery date.
- You have a choice. Just let Caroline know if you want store credit, exchange, or a refund.
- If your item has a manufacturing defect, we will send you a complimentary shipping label.
- Please note we cannot be responsible for lost or wayward shipments TO our studio.
Make sure to leave a comment in the notes section at checkout and we will take care of it. If you’d like to include a special note with your gift, please put details in the note section at checkout. If you’d like your gift shipped to another party, select “Ship to a different address” at checkout.
Yes! We offer complimentary gift wrapping on all orders, just make sure to leave a comment in the note section at checkout.
After your order is shipped you will receive an automated tracking notification where you can follow your shipment.
Our flat rate shipping is $8.95, although it may vary depending on your purchase.
If you’d like your order shipped outside of the US, please email us for a shipping quote.
Yes, no problem!
Shipping usually takes 2-5 days although delays may occur due to the COVID-19 pandemic.
Reach out to [email protected] to ask about any artwork needs, including framing and installation.
Absolutely! We have you covered and offer a concierge shopping experience. The lovely Caroline Covert is our concierge shopper, please email her at [email protected] to get some great gift advice.
Yes! We have studio hours during the weekdays between 9 am and 5 pm. We adhere to public safety protocols so please schedule a visit with [email protected] beforehand and bring a face covering. Or if you forget, you can buy one!
Once you make an appointment, we will email you detailed directions.
You can learn about our studio’s sustainability initiatives on our sustainability page.